Category: design vs use

Research should not allow the loud voice of online content production to drown out the quiet majority of internet users

Social science research aims to record, analyse, and make sense of social mess; to observe and account for everything in a given setting. Why, then, does so much of the research carried out online refuse to do this? Harry Dyer argues that in order to understand the social uses of the internet, it is crucial that research is not focused […]