Web analytics in the workplace: What Amazon and web newsrooms have in common – and where they differ.
The Politics of Data series continues with an investigation of how data-driven performance measurements operate in the workplace. What can we learn from the case of clicks in online news? Drawing from her ethnographic research shadowing web journalists, Angèle Christin illuminates the ambiguous and rather vague sets of meanings associated with clicks and web metrics that have become so omnipresent in online journalism. […]